Accommodation on airbnb allows millions of travelers to find comfortable, personalized accommodation for their stays. Among the many offers available, some stand out for their excellence and glowing reviews. These exemplary hosts, bearing the coveted title of superhost, have mastered the art of entertaining thanks to a series of refined practices. How do these seasoned superhosts manage to stand out from the crowd? What tips and tricks do they use to offer their guests an unforgettable experience? Let’s discover the methods and little secrets of these exceptional hosts.
Cleanliness: a key factor in seduction
An impeccable shower
First impressions are often determined by the bathroom. Sparkling tiles and a shower free of limescale and mildew are important points. Regular use of suitable products helps avoid residues while respecting environmental impact. Superhosts recommend pump-equipped bottles, not only for their aesthetic appeal but also for their practicality.
Cleaning the kitchen
For a kitchen to be attractive, it must be impeccably clean. A shiny sink, clean and disinfected worktops and grease-free appliances make all the difference. Superhosts also favor the use of eco-friendly products to preserve the environment while ensuring perfect cleanliness. Another tip is to provide fresh sponges and clean tea towels for each new stay.
A warm welcome: a major asset
The first contact
The first interaction between host and guest often sets the tone for the stay. A personal message sent before arrival can help create an instant connection. Welcoming people and offering to help them with any questions they may have is a sign of a willingness to help. Superhosts personalize their messages with thoughtful, human touches.
The little attentions
Simple gestures like offering a bottle of fresh water, some local fruit or a short guide to the area can turn a simple visit into a memorable experience. What’s more, leaving essential toiletries such as soaps, shampoos and shower gels in travel size ensures a warm welcome. Pump-action bottles add an elegant yet hygienic touch.
Optimal space planning
A well-organized space
Good space planning significantly increases guest satisfaction. Clearing out cluttered rooms and organizing every corner to create a feeling of comfort and space are effective strategies. Using smart storage accessories maximizes available space while maintaining a sense of fluidity and order.
Decoration and ambience
Decoration plays a crucial role in the overall atmosphere of an apartment. Opting for soothing colors, adding green plants and using soft textiles gives a pleasant, warm feel. Investing in quality, ergonomic and designer furniture is also a priority for many superhosts. They don’t forget to add personal touches like local artwork or interesting books to make the place unique.
Fluid, proactive communication
Reply quickly to messages
A fast, efficient response to guest messages guarantees a relationship of trust. Whether it’s questions before arrival, specific requests during the stay or even thanks after departure, smooth communication is integral to the success of a superhost. Having a dedicated mobile app so you never miss a notification is recommended.
Clear, detailed home manual
Providing a comprehensive, easy-to-understand house manual helps guests feel self-sufficient and quickly solve common problems. Including information on how to use the equipment, where to find first-aid supplies and useful numbers makes the service even more professional.
Additional equipment for greater comfort
Fully equipped kitchen
A well-equipped kitchen is a real asset. Erecting a well-balanced inventory that includes basic utensils, good-quality pots and pans and even small appliances such as a blender or coffee machine greatly enhances the culinary experience for guests. The seasoned superhost also thinks about incorporating staples like salt, pepper and a few essential spices.
- Bottles with pumps for oils and condiments
- High-quality utensils
- Blenders and food processors
- Ecological cleaning products
- Fresh sponge for every new stay
Extra comfort in the bathroom
Beyond cleanliness, equipment plays a crucial role. Offering fluffy towels, a powerful hairdryer, and cozy bath mats provides a sense of accessible luxury. Don’t forget to provide several types of products: shower gel, shampoo, conditioner, toothpaste, to anticipate all possible needs.
Surprises and extras on departure
Souvenirs and parting gifts
Some superhosts offer small souvenirs or gifts on departure. This could include local handicrafts, samples of homemade jam or a handwritten thank-you note. These final touches leave a positive impression and encourage guests to return or recommend the ad.
Simplifying the departure process
Facilitating the departure process is a final trick employed by superhosts. Offering a flexible check-out, giving clear indications of what needs to be done (throwing out the garbage, leaving the keys in a particular place) and allowing guests to leave at their own pace all contribute to a satisfying end to their stay.
