Much more than a simple document available to your Airbnb guests, the housing and city guide is a true welcome booklet. Designed to facilitate tourists’ stay, this guide contains all the practical details about the accommodation, available equipment, as well as the house rules to be respected. Complemented by personalized recommendations on activities to do, nearby restaurants, or must-see cultural sites, this information offers a complete experience to travelers. Why and how to offer a housing and city guide to your guests? Discover all our advice!
Why Offer a “Housing and City Guide” to your Clients?
In order to meet the expectations of your Airbnb guests, a housing and city guide is an essential solution. Indeed, this practical document allows travelers to have a pleasant stay. You can include in this document a detailed plan of the accommodation with various instructions for using the household appliances you have installed. It is also very useful to provide them with a list of emergency numbers reachable in France, which helps reassure tourists.
Moreover, and more specifically on the French Riviera, numerous sports and cultural activities are to be discovered. In this practical guide, guests will be delighted with the selections you offer them such as the best restaurants to discover Mediterranean cuisine, the closest activities easily accessible from the accommodation, or the various means of transport at their disposal. Depending on the geographical location of the rented property, you can also suggest hikes, visits to local markets to discover typical products of the region, or the best places to spend time according to the travelers’ profile: as a couple, with family, or among friends.
The housing and city guide is therefore a valuable tool that allows you to strengthen your relationship with your clients. The idea is to reassure them by showing particular attention to them.
How to Create a “Housing and City Guide” for your Airbnb Guests?
Airbnb accommodation offers are increasing on rental booking platforms. This is why it is absolutely crucial that your marketing and commercial approach differs from your competitors. For this, every detail of your offer is important and catches the attention of travelers. This is the case with the housing and city guide that you will make available to them.
Indeed, the content of this document must be relevant and above all personalized. Remember to adapt the information to the interests of travelers who book your accommodation and highlight the cultural and tourist particularities of the city and region. Then, use a clear and attractive format, designed in simple language accessible to all. Also take the time to use attractive graphics by illustrating the practical guide with representative photos of the various services contained in the booklet. Depending on your target audience, it is also important to offer the guide in several languages.
Regarding the distribution of your welcome guide, you can put a copy in the form of a magazine available for consultation in the accommodation. However, it is entirely possible to opt for an extraordinary offer! For example, you can integrate a PDF format directly into your Airbnb rental listing, which clients can easily download and keep on their mobile. To give a modern and connected image to your rental offer, provide your Airbnb guests with a QR code that they can scan and which directs them to the digital version of your housing and city guide.
Finally, it is important to regularly update this document for an optimal travel experience: check the contact details of restaurants, opening hours of various cultural and sports activity venues contained in the guide, or the schedules of means of transport.
The Importance of a Personalized Welcome in your Airbnb Accommodation
Beyond the technical specifications related to the comfort of the accommodation you offer for Airbnb rental, the welcome is a crucial element. Indeed, this competitive sector, especially on the French Riviera, requires offering exceptional services to your guests. This includes providing them with a practical welcome guide and advice. Travelers appreciate this attention as your guide allows them to organize their stay with peace of mind, regardless of the duration of their visit to the region. Moreover, by using BnB Groom Services, you ensure that you provide your guests with high-end services that match the quality of your accommodation offer. Each of your clients is then offered a personalized welcome as well as a concierge service available at any time in Nice, Villefranche-sur-Mer, and Cannes!
